Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect and share your information when you use W3 SMS services.

  • Data ProtectionWe keep your data safe
  • Transparent ProcessClear information about data use
  • Your Trust MattersWe respect your privacy
1

Introduction

Welcome to W3 SMS. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, web portal, API, or any related services.

2

Information We Collect

We may collect the following information when you use our services:

  • Personal information (name, email, phone number, company name)
  • Account and billing information
  • SMS usage data, recipient numbers and delivery reports
  • IP address, browser information and device details
3

How We Use Information

We use your information to:

  • Provide and maintain our SMS services
  • Process payments and manage your account
  • Send important updates, notifications and customer support messages
  • Improve our services and develop new features
  • Ensure security and prevent fraud or abuse
4

Data Sharing

We do not sell your personal information. We may share your information only in the following cases:

  • With trusted service providers (payment gateway, SMS gateway, cloud hosting)
  • To comply with legal obligations or government requests
  • To protect our rights, security and prevent fraud
  • In case of business transfer (merger, acquisition) with proper notice
5

Data Security

We implement industry-standard security measures to protect your data including encryption, secure servers, access control and regular monitoring to prevent unauthorized access, loss or misuse.

6

Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your preferences and analyze site usage. You can control cookie settings through your browser.

7

Data Retention

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

8

Your Rights

You have the right to access, update or delete your personal information. You can also request a copy of your data or restrict certain processing activities by contacting our support team.

9

Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.

10

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

11

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services means you accept the updated policy.

12

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team.